EAGLE CITE

Privacy Policy for EagleCite

Last Updated: September 4, 2025

1. Introduction

PT. Anak Kucing Terbang ("we," "our," or "us"), the company who own Eaglecite, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reference management service and platform (the "Service").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account information (name, email address, username, password)
  • Profile information (academic affiliation, research interests)
  • Payment and billing information (processed by third-party payment processors)
  • Communication preferences and settings

2.2 Research Data

  • Uploaded research papers and documents
  • Reference metadata (titles, authors, publication details, DOI numbers)
  • Highlights, annotations, and notes you create
  • Search queries and AI interaction data
  • Project organization and categorization data

2.3 Technical Information

  • Device information (IP address, browser type, operating system)
  • Usage analytics (features used, time spent, navigation patterns)
  • Performance and error logs
  • Cookies and similar tracking technologies

2.4 Third-Party Storage Data

When you choose to use your own storage provider:

  • We do not store your documents on our servers
  • We may retain metadata and indexing information to enable our AI search functionality
  • Your compliance with third-party storage terms remains your responsibility

3. How We Use Your Information

3.1 Service Provision

  • Provide and maintain the EagleCite platform
  • Enable AI-powered search and highlight management
  • Organize and categorize your research materials
  • Sync data across your devices and sessions

3.2 AI Features

  • Process your content to enable natural language search
  • Generate relevant search results and recommendations
  • Improve our AI algorithms and search accuracy
  • Provide intelligent highlighting and annotation suggestions

3.3 Account Management

  • Create and manage your account
  • Process payments and billing
  • Provide customer support
  • Send important service communications

3.4 Improvement and Analytics

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Ensure platform security and prevent abuse
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information or research data to third parties.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Cloud hosting and infrastructure (for users using our storage)
  • Payment processing
  • Customer support
  • Analytics and performance monitoring

4.3 Storage Providers

When you use your own storage provider:

  • Your documents are stored according to your chosen provider's terms
  • We may share metadata with storage providers as necessary for integration
  • You remain responsible for compliance with your storage provider's policies

We may disclose information when required by law, legal process, or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Ensure user safety and platform security
  • Investigate potential violations of our Terms of Service

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure infrastructure and hosting environments

5.2 Third-Party Security

  • UploadThing integration complies with their security standards
  • Your own storage providers maintain their own security measures
  • We recommend using reputable, secure storage providers

5.3 Limitations

While we strive to protect your information, no system is completely secure. You acknowledge the inherent risks in internet-based services.

6. Data Retention

6.1 Active Accounts

We retain your information while your account is active and as needed to provide services.

6.2 Account Deletion

Upon account deletion:

  • Personal information is deleted within 30 days
  • Research data and highlights are permanently removed
  • Some metadata may be retained for legal compliance
  • Billing records are retained as required by law

6.3 Inactive Accounts

Accounts inactive for more than 24 months may be subject to data deletion after notice.

7. Your Rights and Choices

7.1 Account Access

You can access, update, and modify your account information at any time through your dashboard.

7.2 Data Portability

You can export your research data, references, and highlights in standard formats.

7.3 Data Deletion

You can request deletion of your account and associated data by contacting us (here)[[email protected]].

7.4 Marketing Communications

You can opt out of marketing communications while continuing to receive essential service communications.

You can control cookie preferences through your browser settings.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

EagleCite is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

10. Academic and Institutional Users

10.1 University Compliance

Faculty and student users must comply with their institution's data policies and research guidelines.

10.2 Research Ethics

Users are responsible for ensuring their use of EagleCite complies with applicable research ethics standards.

10.3 Collaborative Features

Information shared through collaboration features is governed by the permissions you set and your collaborators' access rights.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of material changes through:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications

Continued use of EagleCite after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights:

Email: [email protected]
Address: Jalan KH Ahmad Dahlan Nomor 20, Desa/Kelurahan Malabar, Kec. Lengkong, Bandung, 40262, Jawa Barat, Indonesia
Privacy Officer: Firdaus Indradhirmaya

This Privacy Policy is effective as of September 4, 2025 and was last updated on September 4, 2025.